Policies and FAQ

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Policies, how things work and other random FAQ's

Please read this section carefully!

***Shipping: If your prints or products are being shipped directly to you from my print house, I will send shipping confirmation/delivery date to you via email. Miller&Miller cannot be held liable for lost or stolen deliveries! Upon receipt of your prints/products, please promptly inspect them and make certain they look correct, tones are on, mounting is perfect (if applicable). I use only the best professional print houses, but humans sometimes make mistakes. If there is a problem with your order, please contact me IMMEDIATELY so I can okay it with my printer and get a return shipping label for you. I cannot refund an item; I can only replace it with the same, corrected item. Most items ship out the same or next day after it is reported to me.***

Files on Disc
Are available for purchase at this time (this may be discontinued without notice in the future).  Once you receive your disc, there is no refund for any reason. 

Online Gallery
Your private online gallery, once posted, will remain online for seven days (unless otherwise arranged in advance).  There is a reposting fee of $45 once the gallery is offline after the initial one-week period.

Environmental (Location) Portrait Policies

Sitting fees from $75-$225 (email for details).  Prints from $35.  Sitting fee is due at the time of booking and is not refundable.

Includes: the photographer's time and talent behind the camera, her magical editing talent; a proofing meeting where you will see your proofs and frame and product examples; an on-line private gallery of your images; a handful of low-res digital images for your blog, facebook, etc. Per professional photography standards (and because we like to eat and be able to pay our bills and run our business), we do not give a disc of hi-res images (read more about that here), but do sell them at this time (this practice may be discontinued without notice; see the aforementioned page regarding images on disc for pricing).

Print and product orders made within three days of your online gallery going live will be given a 10% discount. Print orders are subject to shipping charges (generally between $5 and $10, depending on the size of the order), Pinal County tax (if shipped to me) or your local tax if shipped directly to you. Out-of-Arizona orders are tax-free. Print pricing can be seen in your shopping cart (options are chosen during check-out).  Images of framing options will be emailed to you on request.

Boudoir Policies

Boudoir Packages from $350
A non-refundable deposit of $100 is required to book your date. The remainder of the sitting fee is due 10 days prior to your session.

Includes: the photographer's time and talent behind the camera (session lasts from 1 1/2 to 2 hours and includes time for outfit changes) and with special lighting, her magical editing skills, and an on-line private (password protected) gallery.

Because of the private nature of boudoir portraits, only sandi will be present at the shoot and only sandi will view the images during editing and posting to the private gallery. Your images will NOT be used for marketing or advertising or displayed on our website, blog, or boudoir blog without your written consent. Most women choose to not have their images displayed and we completely understand and honor that.

Full body-sculp editing comes standard with all boudoir packages. Photobooks are included in each package.  Book pages are available in lustre, pearl (similar to metallic; ask to see a physical sample of a photobook printed on hinged [lay-flat] pearl paper). Online private samples also available to women only; email for link to see samples. Book covers available in leather with or without a custom dust jacket, or with a photo cover.

Wedding Policies

A non-refundable $500 deposit and signed contract is required to hold your date. The remainder of the balance is due four weeks before the wedding. Other policies are written on your wedding contract; please review our policies carefully and direct any questions to sandi. Our wedding contract is based on the standard approved by the PPA (Professional Photographers of America).

Labor and Deliver Policies

Labor and delivery sessions are $500 for up to 6 hours (add $25 for each hour over 6 spent at the hospital);
email for full details!  All our L&D customers are so glad they had this done!  I've gotten compliments from nurses who think this is the greatest idea ever...it leaves the parents free to experience their special event without being distracted by trying to take photos themselves. 


FAQ

Q:  What is a standout?  And can I see your available frames? 
A:  A standout is a print mounted onto the face of a solid frame.  There is an example here:  http://millermillerphotography.blogspot.com/2009/12/frame-examples.html along with a couple of our other frames.  Email me for pics of all our frames.  It's much better to see them in person; I will happily arrange a time for you to see examples in person; call or email to arrange!

Q: What should I wear for my portrait session?
A: Whatever makes you happy! If we're shooting in a country setting, wear more casual clothing. If we're shooting in an urban setting, get funky and trendy! If it's a family or couple session, be sure NOT to match exactly (you will regret this later) but to wear the same style (all casual or all trendy, all chic, etc.). Here are some other basic rules to follow:

• Wear solids or simple patterns (nothing tooooo outrageous)
• Outfits in the same color family work well (light green/dark green, etc.)
• Deep, muted colors found in nature are more timeless (i.e.: greens, blues, earthtones)
• Clothes that fit properly and are comfortable and allow movement will make the shoot better
• Jeans and a nice top always work
• Layers are FUN if weather permits...a cool jacket, funky scarf, hat, sunglasses, jewelry)
• A change of clothes if desired
• Bring props, if you want (not necessary): a musical instrument, a book that speaks YOU, anything else that means a lot to you or helps define who you are

And let's avoid these things:

• Bright white clothing
• Shirts with writing, logos, or bold patterns
• Horizontal stripes
• Sleeveless shirts
• Overly bright or neon colors (fuschia, orange, lime green, etc.).

Q:  Should I get my hair cut before having pictures done? 
A:  Only if it really needs it!  And if you do get a cut, be sure to do it at least 10 days prior to your session, to give your hair time to "relax" and look more natural. 

To read more about why files on disc do not come with your session fee, click here.

Miller&Miller Photography

Capturing Cuteness

What is it about 2 year olds that makes them shun clothing? It happened with all 3 of mine...each one seemed to spend 90% of their toddler time au natural. Here are a couple shots of a toddler at play (in his birthday suit, of course!). I managed to grab his attention long enough to grab some adorable images!

About Us

Miller&Miller Photography was born one fine Arizona winter day while Sandi was laid up in the house with an injured ankle. Unable to obsess about running, she turned once again to the idea of finally making the investment in digital photography. Taking out her old camera bags full of gorgeous Contax cameras and exacting Zeiss lenses, she bid them a warm farewell and ordered a digital Nikon.

Sandi's love of photography and digital image processing has served her well over the years. She owned a photography business in central Virginia in the late 90's and early 2000's which was a branch off from her web design and graphics business. She also later worked in the graphics department of a Virginia newspaper (The Central Virginian) processing photos and paginating.

Todd is a nature enthusiast and has a creative mind and good eye for composition. Todd's adventurous spirit leads him to remote corners and out-of-the-way places to capture interesting images. Born an artist, his talent is well reflected in his work.

Senior and Underclass Model Information

Being our model is a fun way to experience Miller&Miller's style.  We often try new ideas and techniques on our models and it's always a blast! 

As our model, you will receive a "Yes, Virginia!" photo session (a $175 value), several low-res logoed images for social networking sites, and a print gift (wallets, an 8x12, or a surprise!).  You will have the option of purchasing additional prints, but there is absolutely no obligation to do so.

To apply for our modeling program, send us an email with your name, phone number, what school you attend and the year you will graduate.  Underclassman applications are being accepted for Combs High School only (since they don't have a senior class until the Class of 2012).

Tips:

If you are chosen as our model, be sure to wear something that reflects your style (you can bring a change of clothes if you want).  Don't be afraid to be a bit daring!  Acccessories are always fun...hats, beanies, sunglasses, scarves...anything goes!  Try to avoid wearing bright white or patterns that are tooooooo crazy.

Be prepared to have FUN! 


Miller&Miller Photography